Wednesday, July 25, 2012

Our doctor is a TROLL!

We have run into a problem with our doctor. It all started because she does not want to give a copy of her medical license for our dossier paperwork. She filled out our physical exam sheets for our home study in May, which require nothing else. For the dossier, we are required to have blood work for HIV, Syphilis & TB. Our doctor gave us the orders and we had the blood work done. In fact, my husband had to do it twice because the first time the blood was mishandled and everything came back "abnormal." We dropped off the paperwork to be filled out on July 9th. When I initially approached her about the paper work and needing a copy of her license, she told me that she can not just give out that information and that she would be willing to send it to the organization I am working with. When we dropped off the paperwork, I gave her a contact name of someone from RR but I still needed her to sign the coversheet stating that it was a copy of her license and it would need to be notarized. Two weeks go by and I hear nothing. I called the office and was told that the paperwork was on her desk and she would get to it when she could. I called back a couple of days later and was numerous things. First, when my file was looked at, I was told that my paperwork had been completed on May 16 and picked up. I explained that she did fill out my paperwork for my home study, and the paperwork I need done is for my dossier. At that point I was told that I would receive a return call when they could figure out what was going on. I did not receive a phone call. I called back the next day and was told that the office manager had my paperwork and would call me after lunch. When 3:00 came, I decided to call back to see if she was back from lunch. I was put on hold. The Pediatric Nurse Practitioner that works in the office got on the phone and asked if she could be of any assistance. She explained that she herself has gone through a foreign adoption so she knows what I am going through. I told her what was going on. I also explained that if needed, I found a website where I can order a copy of the doctor's license for $10 since it is PUBLIC RECORD but I would still need the doctor to sign the cover sheet stating it was a copy of her license. She put me on hold while she tried to reason with the doctor. At this time, the director of the hospital was also in the office. In the words of the nurse practitioner, he was "appalled" by the doctor's behavior and offered to pay for the copy of the license. I was told that the doctor will fill out the paperwork, but has not said when she will do it and she still will not give a copy of her license. I was advised by the nurse practitioner to go to the office and ask for the paperwork instead of waiting to be called. Well today I showed up. The paperwork was not there. The office manager took it home because she is trying to do everything in her power to figure out how to get the paperwork done. She was the nicest person ever and apologized over and over for the doctor's behavior. She could not give any reason why the doctor is doing this. Further, the doctor is refusing to do any of the paper work because she is now saying that she has never done a physical on either of us. This is an outright LIE! I have copies of the examination forms she filled out for our dossier. Also, she gave us the orders for the tests required by the country we are adopting from! How else would we have obtained orders for blood work? I have been assured by the office manager that she will do everything she can to get my records and get another doctor to do the paperwork. She is also trying to figure out why the paperwork was dropped off on July 9th and it is now the 25th and the paperwork is not done. Besides the copy of her license, there is a form that needs to be filled out. It is so simple! She just needs to write or type "negative" on the blood test lines & there is a space for other medical conditions. Since we both have asthma & allergies, the ICD-9 codes for those need to be filled in on that line. Does that sound so hard? I am baffled as to why she is acting this way and completely lying. It is absolutely awful and those she works with know this as well. They have apologized over and over and can not explain her actions. She refuses to speak to me. This should be resolved tomorrow but I am still just in awe how hateful a doctor, who is supposed to help people is acting.


In other news, we received confirmation that our USCIS application was received today, so now the count down begins until our dossier is complete!

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