On Thursday I went to the office to speak with the office manager. She has been very helpful in the situation and is completely disgusted with the doctor's behavior. She tried to call around to find us another doctor to do the paperwork. Unfortunately, no one was willing to do it just with our records sent over and then the one promising doctor. One office had a ridiculous policy! They charge a $70 fee for an "adoption physical" & will not bill insurance for it so it must be paid in cash. Now, all I need done is a paper filled out confirming that blood work that was already done was negative for TB, HIV & Syphilis. Oh, & I need a copy of the doctor's license that fills out the paperwork. It sounds to me that particular office is scamming adoptive parents. There was one that would do it but did not have an appointment until August 15. What is it with doctors here in Louisiana?
After talking with the office manager, I told her that I wanted to hear from the doctor herself what the reason is that she is refusing to do the paperwork. It just baffled me that she can just refuse to do the paperwork and not give a reason to me, the office manager, or the director of the network. I was advised by the office manager, as well as the nurse practitioner in the office that it was in my best interest to be very sweet when talking with her and not to get upset. Apparently she is a tyrant that everyone is afraid of making angry. I waited until she could take a few moments from her busy schedule to speak with me. According to her, the only issue she has is she does not want to give a copy of her license, which is fine because I can obtain that myself. She gave me some dumb story about a doctor that she knew in her residency whose license was fraudulently duplicated & someone was ordering medical equipment. The person was eventually caught, blah blah blah. I asked her "If that is that is the only part you are unwilling to do, why did you refuse to fill out my other form about the blood work?" She said that she thought it would be best if she did not do any of it since she would not give a copy of her license. I also asked her about her claiming that she never did a physical on us & showed her the copies of the physicals she filled out for our home study. She denied that & said that her words were that I was never billed for a physical. That was not what the office manager told me she said, but I did not argue with her. But, I do not work in her billing department. It is not my fault. I questioned why I was never called as she has had my paperwork since July 9. She said she made notes for someone to call me & I should have been called. I called every day this past week, please do not insult my intelligence lady. She refused to talk to me for what ever reason. I wanted so badly to tell her how horrible of a person she is. But I did not. She agreed to do the paper work but it would not be ready until the following day. I told her that I have been waiting almost 3 weeks & I wanted to leave the office with it today. She started complaining about how she is fully booked, does not get home until 7:30, she has a 2 year old, she has an appointment she will miss today. It sounds to me she needs to choose another profession! She is the one who chose to be a doctor. I told her to please read the directions to ensure the papers are done correctly. It must be perfect. She said she would have the office manager help her type it. I had no choice but to get it the next day because she refused to do it then. When I picked it up the next day, I knew immediately it would be rejected. She wrote over words she messed up, which is explicitly in the directions not to do. She is now out of town for a week. I am convinced she did this on purpose. So now I will type it for her so all she has to do is sign her name. I would hope there is no way she can mess that up!
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